Emolytics

emotions

  • Customer Experience
  • Virginie KĂ©vers
  • 12 Min Read

Sensory Marketing in Physical Stores Can Increase Customer Satisfaction – and Sales

Create a positive retail customer experience with sensory marketing by nurturing the emotions of...
  • Trends
  • Virginie KĂ©vers
  • 12 Min Read

Want Your Content to Go Viral? Follow the Recipe to Generate Buzz

Successful marketing campaigns create an irresistible buzz around products and services. Discover the...
  • Trends
  • David Frenay
  • 14 Min Read

The Importance of Emotions in Advertising

If you want your customers to be loyal “brand ambassadors,” you have to make them care first. Use...
  • Customer Experience
  • David Frenay
  • 11 Min Read

Customer Satisfaction Score (CSAT): The Happy Customer KPI

Happy customers are loyal customers, but how do you know what they feel? The Customer Satisfaction Score...
  • Customer Experience
  • David Frenay
  • 11 Min Read

Net Promoter Score (NPS): the customer loyalty KPI

All you need to know about the Net Promoter Score. Find out how this KPI can be a very effective tool...
  • blog
  • David Hachez
  • 1 Min Read

Rossel Advertising trusts GetSmily to monitor its news sites

Today we are proud to announce the reboot of our long term partnership with Rossel Advertising and...