customer satisfaction
Sensory Marketing in Physical Stores Can Increase Customer Satisfaction – and Sales
Create a positive retail customer experience with sensory marketing by nurturing the emotions of...
Customer Satisfaction Score (CSAT): The Happy Customer KPI
Happy customers are loyal customers, but how do you know what they feel? The Customer Satisfaction Score...
Net Promoter Score (NPS): the customer loyalty KPI
All you need to know about the Net Promoter Score. Find out how this KPI can be a very effective tool...
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Spread Happiness with GetSmily
Emotions are really contagious. With GetSmily, you could easily make the internet a better place and...